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Integration issues
How can I choose the video resolution, frame rate and bitrate?
How can I pass the basic HTTP authentication or token authentication?
Does Agora have reconnection mechanisms?
How do I use the Agora Web SDK to interoperate with the Agora Native SDK?
How can I solve channel-related issues?
How can I set the log file?
How can I use string user names?
How can I set a mirror mode?
How can I listen for an audience joining or leaving an interactive live streaming channel?
How to solve token-related errors?
How can a host change the role of a remote user?
How do I get the user's call duration?
How can I listen for the status of a user's microphone and camera?
How can I determine whether a call is an audio call or a video call?
How do I remove a specified user from a channel?
How do I use co-host token authentication?
What are the differences between the COMMUNICATION and LIVE_BROADCASTING profiles?
How can I rate a call?
How to protect interactive live streaming from stream bombing?
Why can't I use startAudioMixing to play a music file?
How can I handle the window-sharing issue on Windows 7?
How can I reduce the app size after integrating the RTC Native SDK?
How to upgrade to token-based authentication?
How can I switch from custom video capture to SDK capture?
What is the relationship between the old and new callbacks of Media Push?
How can I enable image enhancement?
Why can't I hear audio in stereo when playing a stereo file?
Quality issues
How can I solve echo problems?
Why can I hear the noise in a call?
Why does audio freezing occur in a call?
How can I solve the problem of low volume?
Why is my video choppy?
Why is my video blurry?
How can I fix black screen issues?
Why can't I turn on the camera?
Why do I see a big headshot or letterboxing?
Why is my video pixelated or jagged and green?
How can I fix unsynchronized audio and video?
How can I troubleshoot the issue of no sound?
General product inquiry
What platforms does Agora support?
What products does Agora provide?
What is the difference between Agora Live Interactive Streaming and common CDN + RTMP technologies?
How many users can Agora RTC SDK support at the same time?
Which VR headsets are compatible with the Agora Video SDK?
Which audio file formats does the Agora RTC SDK support?
Account & Billing
Agora's free-of-charge policy for the first 10,000 minutes
What are Agora’s policies on billing, fee deductions, and account suspension?
How can I solve account issues in Agora Console?
How does Agora calculate service minutes?
Other issues
How to solve SEI-related issues?
How can I view Agora API references offline?