This article introduces the billing policy for the whiteboard service provided by Agora.
Billing for the whiteboard service begins once you enable and implement the service in your project. Agora sends your bill and deducts the payment from your account on a monthly basis. For details, see Billing, fee deduction, and account suspension.
At the end of each month, Agora adds up the usage of each whiteboard feature in all projects under your Agora account and subtracts your monthly free usage allowances. Agora multiplies each resulting usage number by the corresponding price and adds up the cost of each feature to get the total cost for that month.
Agora's whiteboard service provides the following features:
Cost of each whiteboard feature = (monthly total usage - free-of-charge usage) × unit price
Total cost = online whiteboard cost + file conversion cost
The unit price for each whiteboard feature is as follows:
|Whiteboard feature||Unit price|
|Online whiteboard||$1.40/1,000 minutes|
|File conversion||$0.50/1,000 images|
This section describes how to calculate the usage of each whiteboard feature.
The usage duration of each whiteboard room equals the total sum of usage duration of all users in the room.
For each user, Agora calculates the usage duration from the user joining a room to the user leaving the room. The usage duration is calculated in minutes.
Agora calculates the usage amount by the number of images and web pages successfully converted from source files.
Agora gives each whiteboard feature the following free-of-charge usage each month:
|Whiteboard feature||Monthly free-of-charge usage|
|Online whiteboard||The first 10,000 minutes|
|File conversion||The first 1000 images (effective from September 1, 2022)|
You can check your usage of the whiteboard service on Agora Console. Perform the following steps:
Log in to Agora Console, and click the Products & Usage button on the left navigation panel.
Click the arrowhead in the top left corner, and select the project you want to check in the drop-down box.
Click Duration under Whiteboard, select a time frame, and check the usage duration.
This section shows how to calculate your monthly usage of the whiteboard service, as well as the total cost based on the corresponding unit price.
User A joins a whiteboard room to give an online lecture and successfully converts a 50-page PPTX file to HTML files using the file conversion feature. Another 200 users join the room to watch the lecture. The lecture lasts 60 minutes. When the lecture ends, all users leave the room at the same time.
The usage calculation is as follows:
|File conversion to web page||50 web pages = 50 × 5 = 250 images|
The following table shows the calculation of the total cost of the lecture:
|Billed service||Unit price||Cost of each service ($US)||Total cost($US)|
|Online whiteboard||$1.40/1,000 minutes||(12,060 - 10,000)/1000 × 1.40 = 2.884||2.884 ≈ 2.89|
|Document conversion to web page||$0.50/1,000 images||0 (The first 1000 converted images are free of charge）|
disconnect()to cut off a user's connection when the user leaves the room, and ensure that you receive the