Offline-Mirror images occur in a call.

Mirror images may occur in the following scenarios:

Step 1: Self-check

• If the user sees mirror images on the remote side, check if the app calls the setParameters(audioEngine.remoteVideoMirroring) method.
• If the user sees mirror images on the local side:
  • Images taken by the front camera are commonly mirrored.
  • If the images are not taken by the front camera, check if the app calls the setParameters(che.video.localViewMirrorSetting) method.

Step 2: Contact Agora Customer Support

If the issue persists, contact Agora customer support and submit the issue with the following information:

• If the front or rear camera is used.
• If the mirror image is on the local or remote side.
• If you prefer the mirror or true image.