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What should I do if I cannot receive the verification email from Agora?

Type: Account & Billing    Platform: All Platforms   Last Updated: 2021/03/18 23:07:02

When you perform the following operations on Agora Console, Agora sends a verification email to you or your member:

  • Verify your email address
  • Reset your password
  • Add a new member or reset a member's password
  • Other security settings

To ensure that you or your project members receive the verification email sent by Agora, please add the following email addresses to the email whitelist: